Frequently Asked Questions
Everything you need to know about shopping with Moda Minx.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days. You will receive a tracking link via email as soon as your order departs our warehouse.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options including Klarna and Clearpay.
How do I know which size to choose?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for specific advice.
Do you ship internationally?
Yes, Moda Minx ships worldwide. Shipping costs and delivery timelines vary by country and will be calculated at checkout based on your location.
Can I modify or cancel my order after it's been placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed. Please contact our customer support team immediately for assistance.